This is for you if: - You've had a difficult or traumatic birth experience - You're feeling isolated or struggling to process what happened - You want to connect with others who truly understand - You're looking for support that's accessible and immediate

No. Mendara provides peer support, not clinical therapy. Sessions are facilitated by trained facilitators with lived experience, but this is not a replacement for professional mental health treatment. Please note that we cannot provide support in an immediate crisis. If you are experiencing an emergency, please dial 999. By joining any of the sessions organised by Mendara, you confirm your understanding that Mendara and the Birth Trauma Association are not responsible for any events that occur outside of these sessions.

Our sessions are led by Rachael, a trained facilitator with lived experience of birth trauma. Rachael is also the Chair of the Birth Trauma Association - a charity, working to support women and families who have experienced traumatic birth.

Yes. All sessions are completely anonymous - you'll use an alias, not your real name. Sessions are confidential, and what's shared in the group stays in the group. We take your privacy seriously and follow strict data protection protocols.

No. We use secure technology to create private WhatsApp groups where phone numbers are hidden. You'll see other participants by their chosen alias only - never their phone number or contact details. Once the session ends and the chat closes, no one can contact you through the group. Your number remains completely private.

Cancel at least 24 hours before your session for a full refund. If you attend and feel the session wasn't right for you, we'll also refund you - just let us know by emailing billing@mendaracare.com within 24 hours after the session. No questions asked. We'll process refunds within 3-5 business days.

That's completely fine. Many women attend their first session just to listen. You can participate as much or as little as you're comfortable with. There's no pressure or expectation to share.

If you're feeling isolated, struggling to process your birth experience, or just need to talk about it with others who understand - you belong here. There's no minimum threshold. Your feelings and experience are valid.

Absolutely. Many women find it helpful to attend multiple sessions. You can purchase another session credit any time and select your time.

Sessions are 60 minutes.

Groups are kept small - typically 6-8 women - so everyone has space to share and be heard

Sessions take place in a private WhatsApp group. You'll receive an invitation to join just before your session starts. All you need is WhatsApp on your phone.

After each session ends, the group chat is closed to protect everyone's privacy. We will let you know once future sessions become available if you’d like to join again.

It’s really important to note that hearing other people’s stories can be really triggering, as can talking about your own trauma - if you need any further support please don’t hesitate to reach out to the BTA peer supporters who will absolutely be there for you.  You can reach them on support@birthtraumaassociation.org.uk or telephone number 0203 621 6338.

You can contact us on hello@mendaracdare.com if you have any other questions, or billing@mendaracare.com for any payment-specific enquiries.